Plano’s water distribution system is continually monitored by the Public Works Department.  Utility Operations is responsible for ensuring a steady and adequate supply of water to all customers in Plano.  During the Stage 3 watering restrictions that have been in place for the past 10 months, refilling the water storage tanks each day has sometimes been a challenge. 

After careful consideration, a new Stage 3 water use schedule has been adopted to better maintain water system operations throughout the City during drought conditions.  Water customers will now be allowed to water their landscape twice per week.  Each address will be able to water in the morning on one day (2 am – 10:00 am) and about 3 days later will have the opportunity to water again in the evening (6 pm – 10 pm).  Watering is prohibited between the hours of 10:00 am and 6:00 pm as well as 10:00 pm – 2:00 am.  In addition, a new geographic Zone 6 has been established for the east side of town.  A new Watering Zone Map has been developed and will be sent to every water customer in Plano in the next few weeks.  The map can be viewed here.

“Even though this decision was based primarily on our distribution system, this amendment will give greater flexibility to the citizens as they cope with the drought”, cites Lorrie Reeves, Water Education Coordinator for the City of Plano.

Detailed information is being sent to each Plano water customer during the next 30 days.  Please be advised there is NO landscape watering on Sundays.